These days, clients are often too busy to call to book an appointment during regular office hours. It’s a well-known fact that many clients try to make appointments whenever they have time such as in the evening and on weekends, or even from hotels and airports while travelling. When possible, some will use e‑mail or leave a voice mail; others will simply decide to try again some other time, often forgetting to make the call for days. For you, this translates into lost business and lost time playing phone and e‑mail tag to try to confirm those appointments.
The solution: Let your clients handle the booking themselves!
This is a service your clients really have been waiting for. Check out the demographics: As of
2007, 70 percent of North Americans had Internet access and
close to two thirds used it from home on a daily basis for
personal use**.
Your patients and clients will be glad you’ve made it easier and more convenient for them to make
appointments when they are able to anytime, day or night.
Appointment bookings are completely private. Clients only see their own bookings and any available time slots for the appointments they need. Whether that is a dental or medical appointment, chiropractic adjustment or tee off time, clients book the time they want which
leaves you to serving your patients and clients with fewer
disruptions.
Our standard service includes the following:
1 - Your own private online appointment scheduler
A Scheduling system for your business to manage its appointments and where your clients can go to make an appointment any time of day or night.
Confirmation emails are sent to the client
and staff upon booking and client reminders can be sent a preset number of days beforehand. E-mails include Outlook calendar attachments for synchronizing to
Outlook calendars & PDAs/Blackberries. Clients can also log in at any time to see their current
appointments and print them.
2 - Personalized Web Address
Your business gets a Web address (URL) with your business name such as:
citydental.appointmentsonline.ca
or
drsmith.appointmentsonline.ca.
You also get one free e‑mail address such as: citydental@appointmentsonline.ca. This email address will deliver e-mails to your regular e-mail address with your current internet service provider. Full featured email accounts are also available, see our optional features section.
3 - Web site
Use one of our standard Web site templates to promote your business on the Web. It also links your clients directly to your
appointment booking page. Clients get to it using your personalized web address shown above. Use of this web site is not required in order to use the scheduling system.
4 - No Charge Application Support
At Appointments Online we're committed to helping you
get the best out of our system. Our clients get unlimited
technical support included with their subscription.
Click here fore a more detailed list of features.
**Source:
Internet World Stats (NA) & Stats Canada: The Canadian
Internet Use Survey. |